FAQ's

  • You Are Here:
  • Home
  • FAQ's

Please read the following which explains the description of items:

Tiny Tower Vintage specialise in selling original, authentic vintage and antique decorative items for your home and gifts for friends and family. The nature of our items is that they do show wear in accordance with age and use. Although we try to describe items in great detail, we will not be able to list every blemish or fault.  Please feel free to email us with any questions or concerns you may have.

What if my order arrives damaged?

Please let us know right away if your order arrives damaged so we can work out a satisfactory outcome for you. It is very important that you retain all packing materials if your order arrives damaged. This is because the post office or courier may want to inspect the packaging before they will compensate for a damaged item. 

 What payment methods do you accept?

We accept credit and debit cards through Paypal & UK bank transfers,

What is PayPal?

Paypal is an online payment service. You can use your credit or debit card to make payments even if you do not have a Paypal account. Vintage Lifestyle does not receive any of your credit/debit card details.

What are your postage / delivery costs?

Postage costs are added separately to the cost of your chosen item. The costs are based on the weight of the item and delivery address. Customers are also welcome to collect an item or arrange their own collection and delivery.

Can I return an item ?

You are welcome to return any item within 7 days of your purchase (with the exception of vintage clothing, accessories and vintage tablecloths).

Tiny Tower Vintage will not refund the postage costs unless we have grossly misrepresented an item.

Do you have a shop?

We do not have premises and are SOLELY internet based.

Do you have a catalogue?

We do not have a catalogue. This is because our items are original vintage or antique items and we would generally only have one of an item at any time.

Our currently available items are listed on this site.

 Can you source items for customers?

We are very happy to try to find specific items for our customers. Let us know what you are looking for and we will try help.

I have another question ...

You are more than welcome to contactus  with any questions at all.